This software provides tracking of inbound
and outbound calls. The open-ended design allows interfacing
these products with any type of service the telecommunication
companies create. Extensive pre-canned text reports, graphs
and maps are included which can be used for evaluating budgeting
to marketing needs. Advanced features such as creating customized
reports, grouping the data by the corporate structure and
re-billing provide more detailed analysis.
This is a managerial reporting and
analyzing tool for MIS. The application was customized according
to the individual needs of each of our clients. Individual
clients' needs vary according to their geographical location.
Individual clients have different business rules, front-end
and back-end needs and sometimes they want different reporting
tools to be incorporated with the application.
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